Question 1

What is TenantBilling?

Accepted Answer

TenantBilling is an all-in-one tenant management software designed for African property managers and landlords. It automates rent collection, water meter billing, mobile money payments, and sends PDF invoices via WhatsApp and email.

Question 2

Which countries does TenantBilling support?

Accepted Answer

TenantBilling supports property management across 12 African countries including Kenya, Nigeria, South Africa, Uganda, Tanzania, Ghana, Rwanda, Ethiopia, Zambia, Zimbabwe, Mozambique, and the Democratic Republic of the Congo.

Question 3

What payment methods does TenantBilling support?

Accepted Answer

TenantBilling integrates with M-Pesa, MTN Mobile Money, Airtel Money, and other mobile money providers across Africa. Tenants receive payment prompts directly on their phones for seamless rent collection.

Question 4

How does TenantBilling send invoices to tenants?

Accepted Answer

TenantBilling automatically generates professional PDF invoices and delivers them via both WhatsApp and email. Tenants receive their bills as PDF documents with full breakdowns of rent, service charges, and water usage.

Question 5

Can tenants view their own statements?

Accepted Answer

Yes. TenantBilling includes a self-service tenant portal where tenants log in with their WhatsApp number and OTP verification to view billing statements, payment history, and outstanding balances for any time period.